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Loved all the features from this bag. I was able to accommodate my laptop (13 inches) inside the inner pocket. There are plenty of other small pockets inside the bag as well (glasses, keys, hotel room card, lip product, etc). The zippered bottom fits shoes or any other item like packable coats. The only reason I didn't give 5 stars is because I missed having a secondary handle, so I could also use it cross-body, which is mandatory when you are on the go.